Getting Started
How do I purchase a license?
Visit our software page, select the product you want, and click "Buy Now". You can pay via cryptocurrency (BTC). After payment, you'll receive your license key via email instantly.
How do I activate my license?
After purchasing, open the software and enter the license key you received via email. The software will automatically activate and unlock all features.
Can I use my license on multiple computers?
Each license is tied to a single hardware ID. If you need to transfer your license to a new computer, contact our support team.
Billing & Subscriptions
How much does a subscription cost?
All our software products are available for $9.99/month. You can cancel anytime without penalty.
How do I cancel my subscription?
Contact support@jrbuddy.com to cancel your subscription. You'll retain access until the end of your current billing period.
What payment methods do you accept?
We currently accept Bitcoin (BTC) payments. Additional payment methods may be added in the future.
Do you offer refunds?
Yes! We offer a 14-day money-back guarantee. See our Refund Policy for details.
Product-Specific Questions
AutoClick Pro
Q: What hotkeys does AutoClick Pro use?
A: Press F2 to start/stop automation and F3 to pause/resume.
Q: Can I create custom click patterns?
A: Yes! AutoClick Pro supports custom click patterns, sequences, and scheduled automation tasks.
PCBuddy
Q: Is PCBuddy safe to use?
A: Yes, PCBuddy only removes temporary files, cache, and known junk files. It never deletes user documents or system files.
Q: How often should I run PCBuddy?
A: We recommend running PCBuddy once a week for optimal performance.
Screenify
Q: What file formats does Screenify support?
A: Screenify saves screenshots in PNG, JPG, and BMP formats.
Q: Can I capture specific regions of the screen?
A: Yes, Screenify supports full screen, window, and custom region capture modes.
Technical Support
The software won't activate
Make sure you're entering the license key exactly as it appears in your email (copy and paste recommended). If issues persist, contact support@jrbuddy.com with your order ID.
The software crashes on startup
Try running the software as administrator. If the issue continues, please contact support with details about your Windows version and any error messages.
I lost my license key
Contact support@jrbuddy.com with your order ID or email address used for purchase, and we'll resend your license key.
System Requirements
All JRBuddy software requires:
- Windows 10 or Windows 11
- 4GB RAM minimum
- 100MB available disk space
- Internet connection for activation
Still Need Help?
If you can't find the answer you're looking for, our support team is here to help:
Email: support@jrbuddy.com
Response Time: Usually within 2 hours during business hours
You can also visit our contact page for more ways to reach us.